YOUR UO ACCOUNT AND SECURITY

Once again we would like to mention the risks, and serious repercussions one can experience by using an unapproved 3rd party UO program. We have made similar warnings many times in the past, but some players still chose to ignore them, thereby placing their accounts, characters and even computers at risk. This recommendation is not only made for the betterment of the Ultima Online world, as many of these programs adversely affect game balance, but it is also made to ensure account security and to protect the UO community from programs, which can damage or destroy accounts, characters and computer data.

This became an issue once again with a fake version of UOExtreme possibly labeled "UOExtreme Version 5", as well as a set of pictures being passed around the internet through ICQ. These programs allowed the creators to gain "backdoor" access to many sensitive portions of the victim's personal systems, as well as to gain their UO account information. These players not only lost control of their account, and characters, but to a certain degree, many have also lost control of their computer and all the files within. The only sure way to remove all the influences of these programs is to uninstall Windows, reformat all hard drives, and then to reinstall Windows onto a newly formatted hard drive. We are very sorry that this happened to many players, but this type of 3rd party program is something we have no control over, do not support, and are not responsible for.

So we will say again: DO NOT use any 3rd party UO software unless it has been approved by Origin. There are currently NO 3rd party programs that Origin approves. To run any other program with UO is to put your account, hard earned characters, and even your personal computer at risk. We will not be able to replace lost items or reset your characters to their former status if you choose to put yourself at risk by using any program other than Ultima Online while playing the game.

Sincerely,
The Ultima Online Team